Privacy Policy

Please Follow-Up · Last updated September 14, 2026

Please Follow-Up is operated by Please Follow-Up LLC, an Illinois limited liability company ("we"). The app helps you capture the people you meet at events and follow up with them. This policy explains what data the iPhone app and the web app handle, and how.

What we collect

• Your account: the email address you sign in with. You can use the app without an account; your data then stays on your phone.
• Content you create: events, the details of people you add (names, titles, companies, emails, phone numbers, LinkedIn profile links), card photos, notes, conversation screenshots you import, and follow-up messages. This data belongs to you.
• Your businesses: the names, roles, contact details and signatures you enter so follow-ups are written in your voice.
• Purchases: your plan, and a record of each purchase or subscription renewal (product, date, and the store's transaction ID). Payments are handled by Apple (in the iPhone app) or Stripe (on the web). We never see or store your card number.
• Usage metering: counts of smart scans, AI drafts and brainstorm messages, and the cost of AI requests, used to apply your plan's monthly limits.
• Preferences: such as how often you get reminder emails.

How it's used, and who processes it

• Storage and sync: your data is stored in our database, hosted by Supabase, only to provide the service and to sync your phone and the web app.
• AI features: with your permission (asked once in the app, changeable anytime in Settings), the card photo or screenshot you're reading, or the lead's details, your notes and earlier messages when drafting, are sent to Anthropic's Claude API to produce the result. Nothing is sent until you use an AI feature. Anthropic does not train its models on this data.
• Payments: Apple and Stripe process purchases under their own privacy policies. They tell us what was bought so we can turn on your plan.
• Reminder emails: if a lead is waiting on you, we email you a short reminder, sent through our email provider (Resend). You choose daily, weekly or off in Settings, and every email has a link to stop them.
• Email accounts you connect: if you connect Outlook (Microsoft), the app sends the emails you explicitly approve and reads replies in those conversations to update your lead's status. If you connect Gmail (Google), the app only sends the emails you explicitly approve and reads your Google account's email address; it does not read your Gmail. Access tokens are stored on your device. We request the minimum permissions needed and never read unrelated mail. Please Follow-Up's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements: Google data is used only to send the messages you approve, is never sold or used for advertising, and is never read by people.

What we don't do

• We do not sell your data or share it with advertisers.
• We do not use the information about the people you meet for anything other than showing it to you and doing what you ask.
• No tracking SDKs, no ads.

How long we keep it

We keep your data while your account exists. When you delete your account, we delete it and everything in it from our servers. Purchase records may be kept as long as the law requires for tax and accounting.

Deletion

Delete any lead, event or note in the app at any time. To delete your account and everything with it, go to Settings → Sync → Delete Account. This permanently removes your account, leads, events, notes, follow-ups and card photos from our servers.

Children

Please Follow-Up is a business tool and isn't directed to children under 13. We don't knowingly collect their data.

Changes

If we change this policy, we'll update the date above. If a change affects how your data is used, we'll tell you in the app.

Contact

Questions or requests: iezuri22@gmail.com